Returns
Shining Rock Goods Refund Policy
Introduction
Thank you for shopping at Shining Rock Goods. We strive to ensure our customers are satisfied with their purchases, but we understand that sometimes returns are necessary.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
- Phone: 828-251-0057
- Email: shiningrockmarketing@gmail.com
- Address: 12 Wall Street, Asheville, NC, 28801
- Hours: 11-5, 7 days a week